Privacy Policy

Privacy Policy

Introduction

Welcome to https://window-bird-feeder-uk.feedersandmore.co.uk (hereinafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users while safeguarding their personal data and privacy. This Privacy Policy outlines the practices we follow regarding the collection, use, and protection of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
  • Colorado Consumer Privacy Act (CPA)
  • Utah Consumer Sales Privacy Act (UCPA)
  • Connecticut Technology and Consumer Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our website, including but not limited to:

  1. Our online platform and applications.
  2. Services and products offered through our website.
  3. Interactions with users on our websites, applications, and services.
  4. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

It’s important to emphasize that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides the collection, storage, and processing of your personal information when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You engage with our communications, including newsletters, emails, calls, or texts (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile data.
  2. Payment Information: Transaction details, payment card numbers, and billing addresses required for purchasing our products or services.
  3. Financial Information: Bank account information, if provided for direct debit or other financial transactions.
  4. Purchase Information: Items you’ve purchased, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Comments, reviews, or ratings you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts with ours.
  9. Product Information: Details about the products you browse, view, or purchase on our site.

We collect this data through various methods:

  • User input forms and profiles
  • Automated technologies, such as cookies and tracking pixels
  • Third-party providers who share personal data with us, adhering to their respective privacy policies

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary Cookies: Essential for the basic functionality of our website, such as login sessions and page navigation.
  2. Preference Cookies: Remember user preferences, like language settings or display options.
  3. Analytics Cookies: Collect anonymous data about your interaction with our site to improve performance and features.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your orders or providing requested services
  • Complying with legal requirements
  • Maintaining our records
  • Enhancing, improving, or personalizing your experience on our website

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data to ensure it no longer identifies individuals.

Security Measures

We take significant measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing encryption for secure communication and data storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure (right to be forgotten)
  • Restriction or object to the processing of your data
  • Data portability
  • Objection to direct marketing
  • Non-discrimination
  • The right to file appeals or complaints with relevant authorities

To exercise these rights, please reach out to our privacy team at [email protected] or via written correspondence. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time, and we will post these changes on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: